Connections Online July 2010 Newsletter

Connections Online 4.0 Advanced Features Webinar

Wednesday, July 14th at 1:30 EST or
Wednesday, August 11th at 1:30 EST

This 30-minute training webinar highlights advanced functionality of Connections Online 4.0 and Q&A.
Click here to register for July

Click here to register for August

 

Connections Online 4.0 Application Training Webinar

Wednesday, July 28th at 1:30 EST or
Wednesday, August 25th at 1:30 EST

This 60-minute training webinar dives deeper into an overall “how to use” Connections Online 4.0.
Click here to register for July
Click here to register for August

 

No Educational Webinar for July

Past Educational Webinar Recordings  Go to www.connectionsonline.net/news/events.aspx  for a listing of our past Educational webinars.

 

Training Library

Click here to link to our Training Library.

 

Informational Webinar

If you know someone outside of your company who may be interested in learning more about Connections Online, we have an informational webinar scheduled on Thursday, July 22nd at 1:30 PM EST - Please pass this link on to them to register: https://www2.gotomeeting.com/register/608026146

 

Connections Online Migration

If you have not already done so, and are ready to migrate to 4.0, please contact Karla Norwood at 800.395.1410. 

Users Roundtable June 17-18, 2010

Dinner at Chin Chins was a great way to start out the Roundtable…

 

Lots of networking and sharing went on throughout the session… See pictures of the Roundtable:

http://www.flickr.com/photos/btsiders/sets/72157624212314839 /

 

A highlight of the Roundtable was the case study presentation by Nancy Richardson, from Jeanne D’Arc Credit Union on how they transformed their organization adopting the Connections philosophy and framework…  Visit our Connections Online Channel on YouTube to view their story.

www.youtube.com/user/connectionsonline4

 

Feedback from our Roundtable Participants to make COL more valuable – and the steps being taken…

·         COL Content:  There is a lot of information available for Users but it needs to be organized more logically

o    We will be reorganizing our website and other resources so that information is more logically presented (emphasis will be on the philosophy and customer issues as well as application function)

·         Employee Orientation:  Create three sets of process steps with information/knowledge that each group would need to best assimilate a new user to COL (executive, manager and staff)

o    We will be asking Users for more guidance in this area, but have already started to put a framework in place for employee orientation

·         Educational Webinars – do them every 2 months instead of every month (suggested topics: project management, metrics – individual, department and project, ideas on what to measure for each of these areas)

o    We will establish a calendar of educational webinars with content reflecting suggested topics

·         Community – create some kind of community where people can “meet”

o    We will be creating a General COL User Linked In Community – more to come on this

·         On-Line Help, searchable through the application (so Users can access it from their own user interface)

o    The On-Line Help Wiki has been selected and we are working on the content structure and data that will be available to all users

·         Executive Training webinar done quarterly

o    This webinar will emphasize the COL philosophy and the Executive’s role in leveraging COL for easier assimilation to the organization

·         10 minute introduction on COL philosophy

o    Jim is working on this to be released through our Connections Channel www.youtube.com/user/connectionsonline4

·         Jim’s consulting “binder” as an available resource

o    We are looking into this – and will probably use a wiki in conjunction with webinars or videos to deliver this information

 

New Services for Connections Online Users

Connections Online IQ and Web Services was introduced

Bryan Siders (our Chief Connections Development Officer) shared detail about Web Services and how it works.  For both Web Services and an accompanying service called Connections Online IQ, more information was sent to your organization on how you can take advantage of the power of these added components.  Please click this link http://www.connectionsonline.net/docs/col-iq-ws-3.doc or contact Dave Freeman david.freeman@connectionsonline.net or Karla Norwood karla.norwood@connectionsonline.net for more information

 

Connections Online Professional – highlighting our partnership with a leading Advanced Analytics solution was introduced

Please see our website regarding Connections Online Pro http://www.connectionsonline.net/pro.aspx or contact Dave Freeman for more information – david.freeman@connectionsonline.net

 

4.0 Tips of the Month

New Report:  We have created a simple report similar to the report from Version 3.2 for the Organization or Department Connections that allows people to export the Metric or Project list modules to either Excel or Word (some people want these modules in an MS Office format when preparing the Board package.)  This does not replace any reports on the report module.  Follow these instructions to use this report   On your Organization or Department Tab, on the related link module, create a related link, title the link Org Dept Simple Report.  In the link, copy and paste this link: https://report.connectionsonline.net/Org3.2.aspx?sid=#SESSIO N#&s=#SITE#

 

Key Performance Indicators [KPIs]: We receive calls regarding common measures for different department/functions when people are creating their department scorecards.  This is a great resource to see general KPIs for many common functions like marketing, IT, and HR.  There are also some general banking metrics.  Here is the website: http://www.smartkpis.com/ – when you visit the website, if you scroll to the bottom of the page you will see a listing of both functional areas as well as industries.  Just register to see the many KPIs that have been listed.  I’m sure there are some that would fit your scorecard.  The KPI describes how the metric is calculated – which could be copied to the metric description field in Connections.

 

Client Care Notes

To view previous Connections Online Newsletters, go to http://www.connectionsonline.net/News/Newsletters.aspx  

 

Monthly Calendar of Webinar Events Link:

Go to this link and then choose Calendar of Web Events from the list: http://www.connectionsonline.net/News/Events.aspx

 

Connections Online
24481 Detroit Road, Suite 300
Cleveland, OH 44145

(440) 892-1410 or (800) 395-1410

www.connectionsonline.net


Contact Us

Connections Online Work 24481 Detroit Rd, Suite 300
Cleveland, OH 44145 US
Work (800) 395-1410
Fax (440) 892-9010 (fax)
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