Arkansas Federal Credit Union Nearly Doubles in Size
Five years ago, Arkansas Federal was a slow-growth organization with significant
communication, teamwork, and project management challenges.
Today, Arkansas Federal is a Connections Online best-practice site. Since Larry
arrived as the new CEO (4½ years ago), they have nearly doubled in size
(a "Double in Five" BHAG they will achieve). They have dramatically outpaced the
industry in organic membership growth as well as net savings and loan growth.
Their employee survey scores went from below average to 'best in class.'
They just received the highest rating from NCUA. They have won two Credit Union
Journal Best Practice Awards and were recently honored with the Business of the
Year Award for the state of Arkansas. And, maybe most interestingly,
this was all done with the same team!
Larry shared how he used Connections to transform the organization. He provided
insight on where they started, where they are today, and how they achieved such
dramatic results. In the process, he showed how Connections Online provides
the skeleton that gives the Credit Union its strength. He shared how he has
used a well-defined infrastructure, coaching, and performance expectations to
create a high-engagement workplace that is disciplined, productive, and jazzed.
When the recording starts, there will be a 60-second delay before you hear Jim talking.
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Using Connections Online to Quickly Refocus Your Credit Union in Hard Times
Kevin Foster-Keddie, CEO,
WSECU, was our guest
speaker on how he uses Connections Online to quickly realign employees around changes
in strategy. This is an especially important issue given this economic crisis that has
been dealt the credit union industry.
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